Help Center
Frequently Asked Questions
Everything you need to know about creating your personalised storybook.
Upload a photo of your child, tell us their name and age, and we'll create a personalised AI character that looks just like them. Within minutes you'll have a beautifully illustrated 6-scene storybook starring your little one.
A clear, well-lit front-facing photo works best — a recent selfie or portrait is ideal. The better the photo, the more the character will resemble your child.
Your personalised preview is ready in roughly 5-6 minutes: the story is written first, then all the illustrated scenes are generated. From photo to preview in one sitting.
No. We never store your child's photo on our own servers. It's used only as a live reference to generate your book's illustrations, and is automatically deleted from our AI provider within 48 hours of upload. We take children's privacy seriously.
Yes — you can preview the first 2 pages of your book completely free. You only pay when you're ready to unlock all 6 pages and download or order a print.
A high-resolution PDF of your personalised storybook with 6 full illustrated scenes plus cover, dedication, and closing pages — ready to print at home or at any print shop.
No subscription. You pay once per book, and it's yours forever.
Yes — we support children aged 1-12. The story themes and reading level adapt to the age you enter.
You can re-generate individual scenes that don't look perfect, completely free before you pay. If you're still not happy after purchase, contact us at hello@mytinytales.studio.
Yes — we back every book with a 30-day happiness promise. If you're not delighted for any reason, contact us within 30 days of purchase and we'll re-generate your book or issue a full refund. See our Refund Policy for details.